You’ll need to restart your browser after making this change. To change your settings in Firefox, go to Options in the right-hand corner, choose Applications, and change the Portable Document Format (PDF) settings to Adobe Acrobat or Adobe Reader. If you are noticing this issue, we recommend that you either switch to Google Chrome or Internet Explorer, or that you change your Firefox options to open PDF documents in Adobe Acrobat or Adobe Reader.
We found these solutions in the Mozilla Support Group.If you use Mozilla Firefox to access ConnectCarolina, you may notice that you can’t view signatures on PDF attachments. If you have this problem, which of these solutions works for you? Have you discovered any other solutions? With this plugin disabled you’ll see your download dialog box again. It seems to be a common problem, and Adobe will fix it. Go to Tools/Add-Ons/Plugins and disable the Adobe Acrobat NPAPI 10.1.3 reader plugin. Close this window and restart Firefox and you should be good to go.Īs workarround you could do a “rightklick” and “save” as the pdf will work with the Acrobat viewer itself Then, under General, you should see a checkbox where you can have Firefox open in 32-bit. To open Firefox in 32-bit mode, quit Firefox, go to the Applications folder, right-click on Firefox and click on “Get Info”. If you open Firefox 11 in 32-bit mode, it will be able to display PDF files. I’ve found another workaround to this problem. There have been several fixes that various people have found and we have found them. The source of the problem appears to be an incompatibility between Adobe’s NPAPI reader plugin and either the 64-bit Mountain Lion or Firefox browser. This happened after an Adobe Reader update. Some people have had problems opening PDF files when using Firefox on a Mac running OS 10 (Mountain Lion). Helpful Fixes for Firefox Not Opening PDF Files on a Mac
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